Potentially different packaging (for the box collectors).English instructions (for some, not all releases).
What's best for you can vary on your personal tastes. What is the difference between USA and Japanese releases?The American releases of products are typically exactly the same but tend to be priced lower. These may be at higher prices due to needing to be purchased at retail. There may also be instances where items are available to purchase with the campaign item guaranteed.
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That said, if Tokullectibles receives free campaign bonus items with any item, they will be provided to customers on a first-come, first-served basis free of charge. Very often purchase campaigns apply to in-store purchases and are not always honored on wholesale purchases. Non-refundable preorders returned to sender are not eligible for refund and may be assessed additional shipping fees. Abandoned preorders forfeit their deposit. Please be aware that for special order items like clothes and many Premium Bandai items, cancellation is not possible. Please note that cancellations can lead to current and future preorders being declined at our discretion. Therefore, preorders are generally non-refundable, though some allowances can be made. Tokullectibles orders inventory based on customer demand, and for low-volume items, directly in response to it. Updating your address on the balance invoice sent will NOT result in the shipping address being changed for the original order. If your address changes before your preorder ships, please send us a message so that it can be updated and noted. If you need additional time to pay, please reach out as soon as possible. Once you receive an invoice for the balance, Tokullectibles allows for 2 weeks without communication before the item is forfeit. How long to I have to pay the balance of my preorder? Please keep an eye on the Facebook page for updates. Please keep in mind that customs and holidays can delay these timelines. As most toku items release on a Saturday, that usually means they will ship to you by the following Thursday or Friday.
Tokullectibles typically receives items approximately 7-10 days after they release in Japan. We regularly add release dates to our Release Calendar When will Tokullectibles ship my preorder? For Premium Bandai items, the exact date of release is usually revealed at the beginning of that month. When ordering, please note the release month listed on the page. You will receive an invoice for the balance due once the items arrive and are ready to be shipped to you.
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If I pay a deposit, how much will I owe?ĭeposit preorders will owe the balance of the Full Payment preorder price at the time of the order (as prices can fluctuate, often increasing) as well as the cost of shipping.
NOTE: Tentative Preorders should not be considered confirmed preorders unless we contact you to state as much. Full refunds will be issued for any preorders unable to be fulfilled. If we are unable to secure enough to cover some or all orders, we will also reach out. These items are listed as Tentative Preorders.Īs more of our requested quantities become confirmed, we will reach out and notify those affected. This means, though we request a certain amount, we're not always guaranteed to get as many as requested (or any at all). Some (typically very hot) items are subject to allocation. Once they are sold, these are no longer available.
The price typically includes shipping as well. Tokullectibles sometimes offers discounted rates for the first few orders of a new release. All preorders are charged at the time of payment.
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